We take pride in the quality of our products, but we understand that sometimes things can go wrong. If you receive an incorrect or defective item with your order, please contact our customer service team by opening a ticket. To help us resolve the issue quickly, please include your order number(s), shipping name and address, and a brief description of what is wrong with your order. It would also be helpful if you could attach an image of the incorrect or defective/broken item.
We will work with you to determine the best course of action, which may include a replacement or a refund. We appreciate your patience and understanding as we work to resolve the issue as quickly as possible.
Thank you for choosing our products, and please don't hesitate to contact us if you have any questions or concerns about receiving an incorrect or defective item with your order.